Shipping All orders are usually shipped out within 2 to 3 business days. KelCity hand made handbags are generally made to order and shipped within 2 to 3 week. We do not ship to P.O. boxes. All orders are shipped via UPS, US Parcel Post, or Priority mail. Shipping charge is based on order amount. If you would like to request an alternative shipping method, please email us at: info@goodandoldthings.com Shipping Rates $0-$25 - $6.95 $25.01-$50 - $8.95 $50.01-$80 - $10.95 $80.01-$110 - $13.95 $110.01 and Up - $15.95 International Shipping Due to the large interest in International shipments, Good and Old Things has decided to take international orders on a per order basis. If you are an international customer and would like to make a purchase from us, please email us at: info@goodandoldthings.com. We will provide you with a shipping quote based on your order. Privacy Policy Good and Old Things respects your privacy and will never sell, loan, rent, trade or give away any personal information that you offer during your visit. Personal information provided is only to be used for the services requested, such as processing an order and shipping your package to your address. Payment Options We accept Visa, Mastercard, American Express and Discover as forms of payment through PayPal. Good and Old Things use PayPal Check Out system that securely processes payments. You can finish paying in a few clicks. When you use PayPal, your credit card information is not exposed to Good and Old Things. If you don’t have a PayPal account, simply click on the Continue button on the PayPal check out page to use your credit card. Returns & Exchanges Returns are gladly accepted within 15 days for store credit,exchange or refund. All returned items must be returned in original, sealable and unused condition with the original packing materials. Please make sure that items are well packed (additional packaging may be necessary) and insured for the full amount. A restocking fee may apply to any order not received in good condition. Shipping cost are non-refundable and all costs for return shipment are the responsibility of the customer. Please address your return to: Good and Old Things 5207 Iroquois Rd Bethesda, MD 20816 Upon receipt of the shipment, we will contact you by email to confirm your store credit. Damages/Defective Merchandise Please inspect your purchase as soon as it arrives. Damage claims on shipped items must be made within 48 hours of package arrival. No claims can be made after 48 hours. If for some reason there is damage or defect to your item, please notify us immediately. Email info@goodandoldthings.com for a return authorization on damaged items. Sales Tax We collect 6% Maryland sales tax on all orders shipped to addresses in Maryland. Residents in other states are responsible for complying with local state tax laws.